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Financial Education Crew Limited – Data Privacy & Protection Policy

​Last Updated: 18 August 2025

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Financial Education Crew Limited (“FEC”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal data. This policy explains how we collect, process, and protect data in compliance with the UK GDPR and other applicable data protection laws.

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1. Data We Collect

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We only collect personal information in the following circumstances:

  • When you place an order with us

  • When you register for an account or service with us

Personal information may include:

  • Name

  • Email address

  • Telephone number

We do not collect personal data through surveys, product feedback, or research forms. Any data collected in these contexts is anonymised and non-identifiable, used solely for research, product development, or impact assessment purposes.

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2. How We Use Your Data

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The personal data we collect is used strictly for internal purposes, including:

  • Processing your orders or registrations

  • Managing your account or services

  • Improving our products and services

  • Understanding product impact and informing future product development

We do not:

  • Sell your personal data to any third parties

  • Use your personal data for marketing purposes without explicit consent

  • Share your personal data with third parties under any circumstances

Important: Even when working with partners to improve products or services, no personal data is shared. Only anonymised feedback or non-identifiable user data may be used.

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3. Data in Research & Impact Reports

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  • All feedback used in research or impact reports is fully anonymised.

  • No personally identifiable information (name, email, phone number) is included in reports or publications.

  • Users retain full authority over their data and can withdraw consent for its use at any time. 

 

4. Data Security

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We implement appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss or destruction

  • Misuse or alteration

 

5. Your Rights

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Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Withdraw consent for data processing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

To exercise any of these rights, contact us at: financialeducationcrew@gmail.com

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